Support

How users can get help, report content, request privacy support, or contact Syndicate.

Last updated: October 7, 2026

Syndicate is an independent app. These pages explain how the app works, how user data is handled, and the basic rules for using the service. They are not legal advice.

Voluntary project support

When the Support Syndicate link is available, it opens a third-party hosted payment page. Support is optional and helps cover hosting, sports data, and product maintenance.

Support is not tax-deductible charitable giving. It does not buy picks, odds, access, influence, placement, prizes, virtual items, or preferential treatment, and it is unrelated to any activity users choose to take outside Syndicate.

Support status

Syndicate is an independent hobby project. Support is best-effort, with no guaranteed response time or 24/7 coverage.

For general help, bug reports, content reports, and account issues, contact support@syndi.dev. For privacy questions or account deletion requests, contact privacy@syndi.dev.

What support can help with

Account access and sign-in issues.
Group invite and membership problems.
Content reports or community guideline concerns.
Privacy questions, account deletion, and data requests.
Push notification issues.
Bug reports and product feedback.

What to include

Your display name.
The group name or group URL, if relevant.
A short description of the issue.
Screenshots only if they do not expose sensitive information from other people.
For privacy or account deletion requests, send the request from the email address used to sign in when possible.

What not to send

Do not send passwords, OTP codes, magic links, payment card details, sportsbook credentials, or other highly sensitive information.